Data protection is an important concern for us. Therefore, we process your personal data ("personal data") with great care and in accordance with the applicable legal requirements. Reto Arpagaus GmbH, Bächerstrasse 42, 8806 Bäch, Switzerland processes your personal data for various purposes and provides transparent information about this data processing. Personal data" means any information that can be associated with an identified or identifiable natural person. The term "processing" includes any handling of personal data, e.g. obtaining, disclosing, storing, deleting etc.
SSL or TLS encryption
When you enter your data on websites, place online orders or send e-mails over the Internet, you must always be prepared for unauthorized third parties to access your data. There is no complete protection against such access. However, we do our utmost to protect your data as best we can and to close security gaps as far as we can.
An important protection mechanism is the SSL or TLS encryption of our website, which ensures that data you transmit to us cannot be read by third parties. You can recognize the encryption by the lock icon in front of the Internet address entered in your browser and by the fact that our Internet address begins with https:// and not with http://.
This website uses the offer of Google Maps. This allows us to display interactive maps directly on the website and enables you to comfortably use the map function. By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. This occurs regardless of whether Google provides a user account through which you are logged in or whether there is no user account. If you are logged in to Google, your data will be directly assigned to your account. If you do not want the assignment with your profile at Google, you must log out before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right. For more information on the purpose and scope of data collection and processing by Google, as well as further information on your rights in this regard and settings options for protecting your privacy, please visit: www.google.de/intl/de/policies/privacy.
This website uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly. If your browser does not support web fonts, a standard font is used by your computer.
The company responsible for the processing of personal data is the company that specifies the purpose for which and the means by which the processing is to be carried out. For the data processing according to this data protection declaration, the following company or person is the "responsible party" in the sense of the DSG, i.e. the body responsible under data protection law, unless otherwise communicated in the specific individual case (identity):
Reto Arpagaus GmbH Bächerstrasse 42 8806 Bäch Switzerland.
If you have any concerns or questions about data protection, you can contact us at the following address:
We also process different categories of personal data in view of the different purposes. In the case of contractual partners that are companies, we process less personal data - here we process in particular data of contact persons of the companies (e.g. name, e-mail address, function in the company, communication data). You provide us with much of the following personal data yourself. However, as a rule you are not obliged to do so. If you disclose data about other persons to us, we assume that you are authorized to do so and that this data is also correct. You automatically confirm this when you provide us with data about these third parties. Please ensure that the third parties concerned have been made aware of this data protection declaration.
Basic Data and Contact Information relate directly to your person and characteristics (e.g., to contact you). For example, we process the following basic data:
We obtain this master data directly from you. However, under certain conditions, we may also obtain personal data from third parties, such as our contractual partners, associations and address dealers and from publicly accessible sources such as the Internet.
Contract data is information that accrues in connection with the execution of the contract. We process the following data:
Communication data is data that arises in connection with communication with you, e.g. this is the following data:
When you visit our website, technical data is collected. This includes, for example, the following data:
Depending on the need, we may then also process the following additional data:
We process personal data from you, to the extent permitted, for different purposes in which we have a legitimate interest corresponding to the purpose:
On our website we use online advertising techniques such as cookies. We use them to measure the user experience and the success of the website and online advertising campaigns.
We use analytics services to help us optimize our website. In the following, we explain by way of example how our most important analytics service providers work. Other third-party providers of such tools generally process personal data in a similar manner.
We disclose your personal data to service providers. This relates in particular to IT service providers, but may - where necessary - involve analysis service providers, debt collection service providers, credit reporting agencies, marketing service providers, etc. Insofar as these service providers process personal data as order processors, they are obliged to process personal data exclusively in accordance with our instructions and to take data security measures. Data may then also be disclosed to other recipients, e.g. to courts and authorities in the context of legal proceedings.
In individual cases, it is possible that we may also disclose personal data to other third parties for their own purposes, e.g. if you have given us your consent to do so or if we are legally obliged or entitled to disclose it.
We store and process your personal data for as long as it is necessary for the purpose of the processing (in the case of data relating to contracts, this is usually for the duration of the contractual relationship), for as long as we have a legitimate interest in storing the data (e.g. in order to enforce legal claims, or to ensure IT security) and for as long as data is subject to a statutory retention obligation (for certain data, for example, there is a ten-year retention period with which we must comply). We destroy or anonymize your personal data after the storage or processing period has expired, provided that no legal or contractual obligations prohibit this.
As the case may be, data processing is only permitted if the applicable law specifically allows it. This does not apply under Swiss data protection law, but it does apply under the European GDPR to the extent that it applies. In this case, we base the processing of your personal data on the following legal bases:
You have certain rights under applicable data protection law to enable you to obtain further information about and act on our data processing. These are in particular the following rights:
If you assert your data subject rights, we must verify your identity (this is done, for example, by providing a copy of your ID). The listed data subject rights are then subject to legal requirements and restrictions. This means that the exercise of rights is not always possible in full. For example, we still need to process your personal data in order to fulfill an order with you, to protect our own interests worthy of protection or to meet legal obligations. Insofar as it is legally permissible (e.g. to protect the privacy of third parties as well as to protect our own interests worthy of protection, such as the existence of business secrets), we may restrict or refuse to allow you to exercise your rights. It should also be mentioned that you also have the option of taking your concerns to the competent data protection authority.